Data Protection & Privacy

1. Introduction
FiniteNow.com (“we”, “us”, “our”) is operated by CIKONI GmbH in Stuttgart, Germany. We provide Engineering, Consulting and FEA analysis services via a digital platform for Finite Elemente Simulation. This Privacy Policy explains how we collect, process and protect your personal data when you use our simulation services, request quotes, consult with our expert engineers, or access resources on this website.

2. Data Controller & Contact
FiniteNow.com
CIKONI GmbH
Zettachring 12A
70567 Stuttgart
Germany
E‑Mail: info@finitenow.com

3. Data We Collect
We process personal data for these purposes:

• Registration & Quotes: name, company, email, phone, uploaded CAD/model files, simulation parameters (e.g. load case, materials).
• Consulting & Services: information shared during expert calls or meetings.
• Billing & Invoicing: for Services rendered, including company address, VAT ID, billing contacts.
• Usage & Technical Logs: anonymised interaction data with our platform for analysis and service optimisation.

4. Legal Basis for Processing
Processing is based on:

• User consent (e.g. registration, file upload, newsletter signup)
• Contract performance (execution of FEA analysis and engineering services)
• Legitimate interests (improving platform performance, fraud prevention)

5. Use of Data
Your data supports:

• Instant quote generation and project execution of Finite Elemente Simulation
• Engineering and Consulting workflows with simulation experts
• Communication about project results, invoices, technical documentation
• Platform enhancements and security (e.g. encrypted file storage, pseudonymised logs)

6. Data Sharing & Transfers

• Internal team members and simulation engineers process your data only under confidentiality obligations.
• We host all data on EU‑based servers, encrypted and secure.
• Third‑party disclosure only if required by law or with your explicit consent (e.g. payment providers: PayPal, SEPA).

7. Cookies & Tracking
We use essential cookies for functionality and optional cookies (with consent) for analytics and performance. Please review our Cookie Policy for details.

8. Data Retention
We retain personal data as long as needed to fulfil services and meet legal requirements under commercial & tax law, typically up to 10 years. Technical logs may be kept in anonymised form for performance monitoring.

9. User Rights
You may – subject to applicable law – request: access, correction, erasure, restriction of processing, or data portability. Contact us at info@finitenow.com.

10. Security Measures

• End‑to‑end encryption for uploads and storage
• Role‑based access controls for our experts
• Option to require an NDA before submitting sensitive project data
• Regular audits and internal security reviews to safeguard your design files

11. International Transfers
We do not transfer your data outside the EEA without adequate safeguards (i.e. standard contractual clauses) or your explicit agreement.

12. Updates to This Policy
We may update this Policy to reflect new legal requirements or enhancements to our simulation services. Substantial changes will be communicated on our website or via email.

Contact Us

For privacy inquiries or concerns regarding your data in relation to our FEA analysis, Finite Elemente Simulation, or Engineering services, email us at: info@finitenow.com.